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As a leading installer, you know JJM® condensate neutralizers are the critical solution to treat acidic condensate produced by high-efficiency, gas-fired appliances—but installing JJM® neutralizers is only part of the solution.

Just like condensing heating appliances, JJM® condensate neutralizers must be routinely serviced to remain effective. Every 6-12 months, service technicians should inspect the neutralizer and replace the JJM® pH Power Pellets® to ensure continued protection and code compliance.

JJM® products are warranted against defects in materials and workmanship for one year. The warranty does not cover issues that result from misuse, improper installation, and/or failure to replace the pH Power Pellets® as instructed.

Under this warranty, JJM’s obligations shall be limited to the replacement of any said product, or part of any product, provided that said product is returned to JJM and determined by JJM® to be defective. Learn more about: General Terms & Conditions.

Fill out the form to register your JJM® condensate neutralizer today!

Warranty Registration

*Product Model

*Date of Purchase

*First Name

*Last Name


*Service Technician



*Describe Yourself